Community Rules

Adults only, no exceptions

What this means: you must be 18 or over, and so must everyone you talk to. If a person says they are under 18, or presents as a minor in any way, stop and report immediately. Do not carry on to collect proof.

What happens: accounts we believe belong to minors are removed. Sexual content involving a minor is child sexual abuse material: permanent removal, preservation as the law requires, and a report to the National Center for Missing and Exploited Children. No warnings, no way back.

Keep it safe for work

What this means: no nudity, no sexual content, no sexual pressure. That covers messages, images, voice, video, GIFs, nicknames, bios and interests. Asking for sexual photos, or sending them unasked, breaks this rule even if nobody complains.

What happens: usually a warning or a media restriction first, and a suspension if it continues or the content was explicit.

No harassment, bullying or pile-ons

What this means: no insults, no repeated unwanted contact, no chasing someone who has left. If a person leaves, that is their answer. Do not go looking for them afterwards, and do not bring anyone else along.

What happens: a warning, then a chat or matchmaking restriction, then suspension if it keeps happening. If you never want to be matched with someone again, block them: a block keeps you apart in both directions.

No hate

What this means: no attacks, slurs or dehumanising talk based on race, ethnicity, national origin, religion, disability, age, sex, gender identity, sexual orientation or any other protected characteristic. Calling it a joke changes nothing.

What happens: a warning at the mildest end, suspension for slurs and hateful abuse, permanent removal for repeat or coordinated hate.

No threats, violence or self-harm encouragement

What this means: no threats against anyone, no glorifying violence, and never encourage a person to hurt themselves. If someone tells you they are struggling, do not use it against them.

What happens: threats are serious cases, reviewed ahead of the queue, and can lead straight to suspension or permanent removal.

If you or someone else is in danger right now, call your local emergency number before you do anything else. In Türkiye that is 112, which now covers ambulance, police, gendarmerie and fire.

In Türkiye, ALO 183 is the social support line run by the Ministry of Family and Social Services. It is free from inside the country, open 24 hours a day every day, and it covers violence, abuse and neglect as well as psychosocial support. Staff answer in Turkish, Kurdish and Arabic, and there is a sign language video call option. From outside Türkiye the number is +90 312 253 92 00. KADES, the Interior Ministry’s free app for women at risk, sends your location to the nearest police unit at one press.

Anywhere else, findahelpline.com lists verified helplines in more than 175 countries and lets you filter by what you need and how you want to be contacted. iasp.info/crisis-centres-helplines lists crisis centres worldwide.

Report the account to us as well, so we can act on it.

No scams, blackmail or money requests

What this means: no investment pitches, no crypto tips, no hard-luck stories that end in a payment link, and no asking a stranger for money, gift cards or account details. Threatening to share someone’s photos or messages unless they pay is sextortion, one of the worst things a person can do here.

What happens: scam accounts are removed. Sextortion and blackmail mean permanent removal and, where the law requires it, a report to the authorities. If it happens to you, do not pay: report and leave, then write to [email protected].

No spam, advertising or bulk link-dropping

What this means: no promoting your business, channel, stream or service, no recruiting people onto other platforms at scale, and no pasting the same link into chat after chat. One personal link in a real conversation is fine. A script is not.

What happens: a matchmaking restriction first, then suspension for repeat spamming.

No impersonation

What this means: do not pretend to be a specific real person, a brand, or a member of our staff. We will never ask for a password, a payment or a verification code inside a chat. Anyone who does is not us.

What happens: the account is removed, and impersonating staff is treated as a serious case.

No sharing other people’s private information

What this means: do not post someone else’s real name, address, phone number, workplace, accounts or photos without their agreement, and do not threaten to. That covers the person you are talking to and anyone else.

What happens: the content goes and the account is restricted or suspended. Exposing someone in a way that puts them at risk means permanent removal.

No malicious links or malware

What this means: no links to malware, phishing pages, fake sign-in screens or anything built to take over an account or a device. Links here are never blocked or previewed and open in a new tab, so treat unexpected ones with care.

What happens: permanent removal. Report the message if a link looks wrong, even if you did not click it.

Respect media permissions

What this means: images, voice notes and video only work when a subscription in the conversation has unlocked them and the recipient’s settings allow them. If a person’s settings say no, that is the answer, and a paid plan never overrides it. Do not ask twice.

Never re-share what someone sent you privately. Forwarding a private image, voice note or video elsewhere is a serious break of trust.

What happens: pressuring someone after a refusal is harassment and is handled as one, usually starting with a media restriction. Re-sharing private media can mean permanent removal.

Sharing your own contact details is your call

What this means: your own handles, number or email are yours to share. We do not block it.

What happens: nothing from us. This is risk rather than a rule: once you send something, you cannot take back what the other person does with it, and anything that happens on another app is outside our reach. Anonymity is what keeps you safe here.

How to report

Report and leave is one tap. It ends the conversation, blocks the other person, and attaches the recent conversation context automatically, so you never have to screenshot anything.

Adding a category is optional and helps us prioritise:

You can add details for the next 24 hours, and you can report a single message without ending the conversation. Either way you go straight back to matching. Reporting never costs you your place. What the attached context holds, and how long it is kept, is set out in the Privacy Policy.

• Sexual content or behaviour
• Harassment
• Hate
• Threats
• Suspected minor
• Scam or blackmail
• Spam
• Impersonation
• Private information
• Malicious links
• Other

How blocking works

A block works in both directions. Neither of you can message the other, you will not be matched again, and you cannot become a connection later.

Report and leave blocks the person for you automatically. You can also block without reporting, if you never want to see someone again.

What happens after a report

A person reviews it. These decisions are not handed to an automated filter, and a pile of reports on its own proves nothing.

Outcomes follow a ladder: warning, media restriction, chat restriction, matchmaking restriction, temporary suspension, permanent suspension. Serious cases skip stages, and reports about minors, threats and exploitation are reviewed ahead of everything else.

We will not tell you what happened to the other account. That is their information, not yours. What we can confirm is that a human looked at your report.

Appeals

If we take action against your account, you can appeal once for each action, within 30 days. A different staff member reviews the appeal than the one who applied it, and it can be upheld, reduced or overturned.

A suspended account can still sign in far enough to read the decision and appeal. Tell us what we missed rather than that it was unfair. Write to [email protected] if you cannot reach the appeal screen.